Summit Dodge Fredericton

Establishment, car repair and car dealer at 505 Bishop Drive, Fredericton, NB E3B 5C8, Canada. Here you will find detailed information about Summit Dodge Fredericton: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contacts

Categories:
Establishment Car repair Car dealer

Address:
505 Bishop Drive
Fredericton
New Brunswick E3B 5C8
Canada
Get directions

Phone:
+1 506-454-3634

Website:
summitdodge.ca

Opening hours

Monday	08:30am — 08:00pm
Tuesday	08:30am — 06:00pm
Wednesday	08:30am — 06:00pm
Thursday	08:30am — 06:00pm
Friday	08:30am — 05:30pm
Saturday	09:00am — 01:00pm

Rating

1.67 /5

Based on 6 reviews

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Photos

Reviews of Summit Dodge Fredericton

Gordon Black Added 2018-10-26

★ ☆ ☆ ☆ ☆

Noticed headlight not working July 12, 2018. Needed bulb. Stopped in to get a bulb at 12.25pm. Would not do the repair until July 25, 2018. Would not even look at the light to see problem. Asked for a bulb. Would not give me a bulb. Asked to buy one. Got extreme run around.
Terrible service. Not impressed.
Should have fixed light due to driving vehicle with light out is a violation of Motor Vehicle Act.
Fixed light myself.
D Coughlan Added 2018-10-18

★ ☆ ☆ ☆ ☆

Brought my 2016 Town Country to Summit after Fairveiw returned my van damaged to the cost of hundreds of $$ , interior header ,door panals covered in oil grease stains, after unauthurized work was done. Didn't realize both dealerships are owned by the same family. Service staff in my opinion are encouraged by owners to keep vehicles coming back for corporate warranty billing. Although attempts were made to resolve door ajustment issues at Summit, improper torque of fittings resulted in only a terporary fix. Extended warranty ($2500) was not honored. And extra billing was attempted for further work needed that was to take several days more?? to resolve. Attempts made to recoup cost for body damage was refused by Corporate, Insuting !! waste of time BS!!. Have arranged to have doors properly ajusted ,aligned & the body damaged repaired at a trusted reputable body shop that will do what they say they will do. Still like our Town Country. Obviously fed up, disappointed how things were esculated by greed. Would not recommend dealerships or will ever purchase a Chrysler (2019 Ram limited purchase cancelled !! ) product ever again.
Matthew Munn Added 2018-10-09

★ ☆ ☆ ☆ ☆

Booked an appointment a week ahead for service on my vehicle. Got a call after I dropped it off at 8am and the woman told me she would bring my car in right away do diagnostic checks and be in contact for resolution. Waited till 3pm and called back. My car still didn't go in and told me they wouldn't be done with my car today. Awful way to run a business. Told them to put the keys back and I'll go to someone else who wants my money
Adam J Added 2018-10-03

★ ☆ ☆ ☆ ☆

New info: Investigation Completed. See Attached Photos for E-mails!
Had an MVI performed on 2016 Ram 1500 Sport and less than 10 days later discovered metal on metal contact rear brakes.
Brought this to the attention of Summit and the Service Advisor stated I would be looked after and that I should have the brakes done in Saint John the bring in the old parts for refund. I mentioned I had photos and when she heard that she asked me to email them and claimed she would reply with confirmation of their good will gesture.
Well...she complained the photos were not satisfactory and I explained they were the best I could take. So now she retracted and said she would need to consult the owner the following morning. She left me hanging in the email correspondence and I have an important job where I cannot be missing time. The truck was my daily driver at this point. I had to hunt for a rental and it turns up the entire city had none available. Then it was later in the evening and I had to work with my supervisor on switching my day off so I could get the truck repaired. The following morning I spoke to the Service Manager again and she was rude and said I would need to tow the truck up to have them look at it. I immediately requested to speak with the Owner. The owner called back and paid for the tow at a cost of nearly $400.00. It was quoted $419.00 to do the brake work in Saint John so Sunmit could have saved the money. Anyways up we go to Summit. They come back stating they messed up and as such would be replacing the rotors and pads. They used the cheapest rotors which are complete rust around the hub and mopar v line pads but they reused the retainer clips so now my brakes squeak. New retainer clips come with the new brakes but they chose not to use them and when I addressed this later on the Service Advisor seemed not to care at all. The fact to keep in mind is an MVI was performed inadequately missing key safety isssues such as the brakes. It gets even more interesting when I now noted the E-brake seems to be stretched and when I pull up on the release it doesn’t come back up all the way. I remember the mechanic at Summit who did the brake work asked me if I use my E-brake and suggested that if I didn’t not to start - this I found strange. What does he know? On a new vehicle it’s less likely the cable stretched and more likely the E-brake was not adjusted. Anyways the rotors look awful now and the squeak is annoying. The day that they replaced the brakes I specifically asked Service to keep the old brake parts for me and they assured me they would. I drove off without the old parts and called them to find out they threw the. Out. I asked them to keep them and I would get in when I could to get them. I wanted the old parts for any inspector who might want them when I filed the complaint. When I did get back to Summit the Service Manager unnecessarily threw the parts on the counter and sarcasticly said she didn’t know why I needed them and complained about having to fish them out of the trash. I have performed 4 vehicle transactions with Summit since 2012 and will never buy from them again especially considering the unprofessional nature of the Service Department. I recorded nearly each interaction which will be posted in full context online for educational purposes. I also reviewed footage from my dash cam and observed unprofessional behaviour by the mechanic. I have an open MVI complaint which has been submitted to the NB Licencing Officer.
Shawn Howlett Added 2018-09-20

★ ★ ★ ★ ★

Service, sales, and finance are all top notch. I'll recommend this place forever. Anyone who needs a new vehicle or a new to them vehicle, talk to Amy Bragdon. This place is great and treats a person fantastic. My wife and I will definitely be back.
Dwayne Glode Added 2017-12-25

★ ☆ ☆ ☆ ☆

Brought car in for recall, girl who made appointment confirmed it....go to appointment and they tell me thiers no recall on my car. Recheck my vin on government site and my car pops up for recall

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About summitdodge.ca

Summit Dodge Jeep Chrysler | New Chrysler, Dodge, Jeep, Ram dealership in Fredericton, NB E3B 5C8
Fredericton, NB New, Summit Dodge Jeep Chrysler sells and services Chrysler, Dodge, Jeep, Ram vehicles in the greater Fredericton area
Summit Dodge Jeep Chrysler, New, Chrysler, Dodge, Jeep, Ram, Fredericton, NB,E3B 5C8

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Summit Dodge Fredericton

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